Accountancy
171
Agriculture, Fishing
3
Finance, Insurance
110
Call Centres
0
Catering & Hospitality
128
Construction, Property
131
Customer services
77
Defence/Armed Forces
67
Education
5
Electronics
70
Engineering, Manufacturing 174
Graduate, Trainees
62
Healthcare & Nursing
103
Human resources
78
IT & Internet
877
Legal
73
Management consultancy 63
Marketing, Advertising, PR 75
Media, Creative
12
Non-profit, Charities
0
Public sector & Services
17
Recruitment sales
98
Retail, Wholesale
55
Restaurant & Food Service 6
Sales
157
Science
23
Secretarial, Administration 48
Security
0
Senior appointments
8
Telecommunications
4
Transport, Logistics
12
Travel, Leisure, Tourism
43
Other
67
| |
Accountancy
0
Agriculture, Fishing
0
Finance, Insurance
0
Call Centres
0
Catering & Hospitality
0
Construction, Property
0
Customer services
0
Defence/Armed Forces
0
Education
0
Electronics
0
Engineering, Manufacturing 0
Graduate, Trainees
0
Healthcare & Nursing
0
Human resources
0
IT & Internet
0
Legal
0
Management consultancy 0
Marketing, Advertising, PR 0
Media, Creative
0
Non-profit, Charities
0
Public sector & Services
0
Recruitment sales
0
Retail, Wholesale
0
Restaurant & Food Service 0
Sales
0
Science
0
Secretarial, Administration 0
Security
0
Senior appointments
0
Telecommunications
0
Transport, Logistics
0
Travel, Leisure, Tourism
0
Other
0
| |
|
|
Section: Engineering, Manufacturing Vacancy 2165 |
| Post:customer representative |
Salary contractual |
| |
| Requirements and conditions |
| Age: |
Has no value
|
| Gender |
Has no value
|
| Education: |
no
|
| Work schedule: |
Has no value
|
| Work place: |
London
|
| The announcement text: |
The ideal customer service representative will be required to provide exceptional service while working in a fast paced and professional environment. A successful candidate will be able to provide a consistent level of superior support while remaining knowledgeable of all products and promotion campaigns.
ESSENTIAL DUTIES AND RESPONSIBILITIES: To perform this job successfully, an individual must be able to perform each essential duty satisfactory.
· Handle high volume of inbound telephone calls while providing customer service technical support via email. CSR will be required to handle a minimum of 75 calls and provide 50 email resolutions per shift.
· Proactively educated our customers on products and current promotions.
· Identify customer needs and concerns while offering award winning solutions in order to create satisfied and repeat customers.
· Drive company efforts and campaigns by offering customers the option to purchase additional items that compliment their order selections.
· Partner with the production personnel on questions as related to customer orders including but not limited to quality and fulfillment concerns.
· Effectively communicate using consumer friendly and appropriate language.
QUALIFICATIONS: Only candidates with the following qualifications and skill set will be considered.
· Superior verbal and written communication skills, spelling and grammar required.
· Excellent decision making skills with outstanding attention to details.
· Proven problem solving skills.
· Ability to work effectively in a team environment while offering support to coworkers and management.
· Must possess strong PC or Mac navigational skills.
· Established ability to remain calm and focused at all times.
· Ability to handle multiple inquires at one time without compromising service and integrity.
· Computer configuration and knowledge of firewall software and networking.
· Digital photographic or imaging experience is desired.
· Must possess excellent interpersonal skills while building rapport with customers, coworkers and management.
· Must have excellent listening and questioning skills.
· Bilingual a plus
EDUCATION and/or EXPERIENCE:
· Minimum of 1 years of proven exceptional and professional customer service in a call center environment.
Compensation: $23
This is a part-time job.
This is a contract job.
OK to highlight this job opening for persons with disabilities
Principals only. Recruiters, please don`t contact this job poster.
Please, no phone calls about this job!
Please do not contact job poster about other services, products or commercial interests.
|
| Contact information |
| Employer: |
ßíñåð ËÒÄ
|
| Email: |
swarren@e-osi.com
|
| Phone: |
|
|
| |
Publication date: 2009-11-11 09:10:11
|
| |
|
|
